- Igor Ashmanov comes up with an idea of creating chatbots, something that you can call an e-interlocutor. Igor shares his idea with a team of experts. This is how therу first appears a community of kindred spirits, who are ready to research and work in the field of artificial intelligence: Kirill Zorkyy, Anna Vlasova, Alexey Ivanov, Mikhail Volovich and others.
“Elephants were the first topic that we trained our inf to know. Mikhail Volovich wanted to create your ordinary, unsophisticated gal, so that in a conversation, it would be possible to play with her character and communication style. I started with two infs: a hedgehog seller and Petrovich. Petrovich was supposed to be just one of us guys, the one who can talk to you heart-to-heart about the real stuff. The hedgehog seller is still popular with the audience, people engage with him regularly! It is a promoter inf who offers its interlocutor to buy a hedgehog, has a great grip of the conversation focus, always comes back to the purpose of the conversation and actively promotes it.”
- ‘Ashmanov and partners’ company launches a project that will be developing the system of communicating with the computer using the natural language. Kirill Zorkyy uses the A.L.I.C.E. program to develop an engine that will allow to create Russian-speaking chatbots or ‘infs’ (abbreviated ‘information elfs’). The first archetype of a chatbot is a facetious inf that is taking with the user about elephants.
- We have created our first consulting robot for commercial use: it was a virtual chatterbox Nastya for the ‘Rutek’ recruiting agency.This is when we create the chatbots for Ru-Center and DeltaCredit bank as well as the expert support system for the guided unsophisticated buyer’s decision making when placing orders at “Eldorado’ chain store.
- Natalia Kasperskaya joins the project and becomes the ‘Nanosemantics’ anchor investor.
- We have launched the ( www.iii.ru ) project that allows anyone to create their own virtual chatterbox and embed it at their own online resource or in their blog. This project received various awards and recognitions: ROTOR 2009, Golden Website 2009, WebReady 2009, Plyuschev’s Awards 2009.
- We have improved the chatbot creating engine: it can now work with a few million users all at the same time.
- We have introduced the first talking interactive banner for the ‘District Nine’ movie and the first virtual promoter for the ‘M Video’ chain store website.
Anna Vlasova, the head of the Linguistics department:
“The idea was for people to start creating chatbots that are interesting for them to keep a conversation with. Say you are interested in cultivating guppy fish; then your chatbot will know absolutely everything about guppy including jokes and anecdotes. This is how one person can accumulate their knowledge in quite a tangible form. It is one thing to create text, but we take it to a whole new level by offering to create an informed chatterbox. Further on, if a user has a website or a lifejournal, the chatbot can be incorporated there as well. Meaning that if the robot owner is offline, it is still possible to check out the resource and ask a few questions about guppy fish. From the very beginning we intended that the bots interact not just with people, but with one another. Such conversations would allow them to identify who is more knowledgeable in a certain area of expertise.”
- We have developed the first virtual tech support consultant for the Yota company.
- We have launched Inf.net, the English-language analog of iii.ru.
- By december 2010, there are 504,000 registered users on iii.ru, with over one million fully functioning infs.
We have developed the first Vietnamese-speaking chatbot. Specially invited expert linguists from Vietnam take part in its development. This virtual consultant can be found on the www.wada.vn search engine. The chatbot that employs such a complex, from the linguistic point of view, language has been created to go through the ordeal by fire and prove that our technology is universal and autonomous as it does not rely on the core technology language of creating virtual assistants.
- ‘Nanosemantics’ becomes a Skolkovo Foundation resident.
“Linguists see our technology as some sort of a toy. Take ABBYY that works on machine translation. Their experts have been trying to comprehensively analyze the text structure, build its syntactic representation, followed by the semantic representation. They have been working on this for over 20 years, and it is only now that they are ready to showcase some Alpha versions. At the same time, our infs recognize text on the heuristic level, foregoing the in-depth analysis. It is the language that we have developed that allows us to trust various heuristic methods. It accounts for the context without spending tremendous power supplies on its attempts to calculate all possible options and converge or imitate the human possibilities.”
- “Nanosemantics’ Ford Kuga promo website featuring a speaking vehicle becomes a Top-10 best digital cases of 2013.
- Dana virtual consultant developed for Beeline Kazakhstan receives the ‘Khrustalnaya Garnitura’ prestigious professional award in the ‘Best Technology Application’ category.
- Several leading companies such as WebMoney, ‘TKS’ bank, VTB24, Bibbank, Netbynet, ‘Tricolor TV’, Yota, Beeline Kazakhstan, Headhunter, Bankir.ru, MUH, Atlant-M employ the virtual advisors on their websites.
- MOSCOW CREDIT BANK website launches the first dialog system that encompasses the services of a chatbot, an operator, and a call-back function.
- iii.ru service boasts 1.2 million users and 3.4 million created infs.
- Together with the Skolkovo Foundation, ‘Nanosemantics’ holds the Turing Test, which becomes the first recognized contest for Russian-speaking chatbots. Chatbot Sonya by the ‘Inobot’ team from Saint Petersburg wins the competition, with 47% of the contest judges recognizing her as human in a conversation.
- The launch of Inf.ai, a SAAS-solution for online stores and retail that allows to employ a website single-window system to process user inquiries.
- ‘Nanosemantics’ is an award-winning company at Runet Prize in two categories: ‘The state and the People’ and ‘Technology and Innovation’
- With the popularity of chatbots steadily growing, there is a higher demand for this technology in business. Over this year, ‘Nanosemantics’ executes over 30 commercial projects for companies of various spheres, including giants such as Sberbank, Raiffeisen bank, Gazpromneft and many others.
- ‘Nanosemantics’ joins the market development Industrial Union of NeroNet.
- Stanislav Ashmanov is appointed the CEO. Kirill Zorkyy moves on to new projects while remaining the science and technology advisor.