Chatbots for business

Our chatbots can imitate human speech, sustain a conversation with people and act as an interactive interface with its informational systems delivered through text or voice channels. The years of chatbots performance have proven their efficiency in resolving the following tasks:

  • Cost minimization
  • Decreased contact center workload
  • Increase in sales
  • Customer loyalty improvement
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Meet us at GITEX 2019

One of the biggest technology events in the world and the most influential tech show in the Middle East, North Africa and South Asia region

gitex_logo_white

When: 06-10 OCT 2019

Where: Dubai World Trade Center

Find Us Here: Hall 2 Stand E27

GITEX, or the ‘Gulf Information Technology Exhibition’, is the place where IT experts and enthusiasts, entrepreneurs and startup teams, students and consumers alike all meet to witness how cutting edge technologies are shaping the future in real-time. Among many others, tech giants such as Cisco, SAP, Huawei, Dell Technologies, Kaspersky will make an appearance. 

The agenda includes round table discussions, seminars, workshops and conferences, as well as a convenient networking platform for effective business matchmaking. GITEX features 26 exhibiting sectors, which will display various innovations ranging from VR technologies and 3D printing to AI advancements and global smart cities. 

Nanosemantics Lab takes part in the exhibition, where you can find out more about our smart technology, speak to our demo chatbot in Arabic and get some presents!

Get your free 1-day ticket for visiting an exhibition area with a promocode from Nanosemantics Lab! Email to pr@nanosemantics.ai.

Multichannel Integration

Simple chatbot integration with any website, app, in-house service, into popular socials and messengers.

What are the benefits of using a chatbot?

The chatbot can segment the incoming inquiries and use a specialized knowledge database to respond to single-type repeating questions. It can help the user to get access to the required information instantaneously thus avoiding the necessity to make a full-cycle phone call to the contact center.

The chatbot computerizes client support processes and engages a human consultant only when it cannot handle an inquiry itself. Feel free to compare the cost of a chatbot inquiry processing to that of a company’s expert’s and you will be pleasantly surprised! Employing a chatbot will significantly decrease the client support costs.

The chatbot has a potential of becoming essential to online stores. It is capable of picking out items in a dialog mode, share the information on specific selling points and prompt the client to the shopping cart or connect them to an operator. The trained chatbot encourages the clients to making informed decisions, follows them to the necessary webpages and shares special offers and important news.

The chatbot can effectively use collected data from the user’s profile and the contact history during its interactions. Such personalized communication increases the interaction’s efficiency and strengthens emotional loyalty. Add the round-the-clock availability, intelligent and polite speaking manner, channeling the corporate core values, and there you have a perfect employee!

Product

Our own unique platform with a wide spectrum of functionality:

Multiple languages

The technology is not relying on a certain language thus creating a possibility to create a chatbot virtually in any language

Personal data protection

We offer ready-made solutions for user personal data protection

Solution deployment flexibility

Available cloud storing right in the ‘Nanosemantics’ and on the customer’s servers (SaaS or On-premises)

Multichannel integration

Simple chatbot integration into popular messengers, social networks, and online chats, Facebook, Telegram, Viber, Skype, Skype for business, Kick, etc.

Voice Recognition

Our solution supports ASR/TTS technologies by Yandex, Speech Technology Center, Google

Simplicity of integration

Our chatbox are easy to integrate with CRM, ERP, web API, or any customer in-house systems

Dialog editor

The system allows to create complex dialog scenarios employing the natural language and not requiring any programming skills

Connecting to the operator

It is possible to include the online chat operator into the dialog while keeping the chat history

Available integrations

Highlight projects

Commercial bank
‘Loko-Bank’

Chatbot named Maria provides client support via the bank’s website

MTS Belarus

Chatbot Mia answers questions about MTS tariffs and special actions on MTS corporate site and in the main messengers (VK, Viber, Telegram, FB)

Belarusbank

Chatbot Zlata answers questions about the bank services and products

Our numbers speak for themselves

15
years at the market
90 +
projects successfully implemented
12
languages
40 %
workload decrease
4 X
visit depth
2 X
quick find

Our clients trust us

Contact Us

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